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In today’s age, businesses are bombarded with a myriad of options when it comes to choosing an IT provider. From global giants like Microsoft to smaller, local firms, the choices can be overwhelming. However, amidst the allure of big names and flashy advertisements, there lies a world of hidden costs, lackluster support, and potential headaches that could spell disaster for your business. In this guide, we’ll explore why picking a local IT provider such as ATYXIT is not just a smart decision, but a crucial one for both the success and security of your business.

Cost Considerations

One of the most significant drawbacks of opting for giant IT providers is the often exorbitant costs associated with their services. While their initial pricing may seem competitive, it’s essential to consider the long-term implications. Many businesses find themselves locked into contracts or facing unexpected fees for services they didn’t anticipate needing. We’ve seen this ourselves from new customers leaving old IT providers. They sign a support contract that appears affordable and all-inclusive and only later do they find out that the most basic support tasks are charged based on an hourly fee and the customer ends up with an over-inflated bill that is double or even triple the original advertised cost. In contrast, a local it provider such as ATYXIT offers more transparent pricing. We actually stand behind our word of no hidden fees and are far more cost-effective in the long run.

Lack of Responsive Support

When it comes to troubleshooting issues or seeking assistance, giant IT providers can leave much to be desired. Unless you’re a giant corporation willing to shell out millions for an expensive support contract, you may find yourself waiting in queue for hours or even days for a response to your critical issues. Even when these issues are addressed, you may find yourself facing additional fees associated with your support request. For businesses operating in a fast-paced environment where downtime can spell disaster, this lack of responsive support can be a deal-breaker. We on the other hand, offer more personalized support with shorter response times, ensuring that your business stays up and running when it matters most. Because when your business succeeds, we succeed. This is a focus you will only find with a local IT provider.

Hidden Print and Lack of Meaningful Technical Support

Giant IT providers often bury important details in the fine print, leaving businesses vulnerable to unexpected charges or limitations on their services. Moreover, even when businesses do manage to navigate the complex web of terms and conditions, they often find that the technical support provided is lacking in depth and expertise. ATYXIT prides itself on hiring employees that enjoy their jobs and love helping our customers. We offer a myriad of training opportunities and reimbursements for continued education. With other providers, businesses do not receive personalized assistance tailored to their specific needs. Instead, they are left to fend for themselves or forced to pay exorbitant fees for support that should’ve been included in the original agreement and cost.

Limited Availability of Local Technicians

In the event of an emergency or on-site technical issue, having access to local technicians can be invaluable. However, giant IT providers often lack a physical presence in the communities they serve, making it difficult or impossible to get timely assistance on-site when it’s needed most. ATYXIT, and other local IT providers, on the other hand, are deeply rooted in their communities and can provide on-site support when it is necessary, ensuring that your business doesn’t miss a beat. Certain issues simply can’t be fixed over the phone.

Privacy and Data Security Concerns

With the increasing frequency of data breaches and cyberattacks, privacy and data security have never been more critical for a business. Entrusting your sensitive information to giant IT providers can expose your business to a variety of risks, including unauthorized access and data theft. Local IT providers, on the other hand, often prioritize data security and compliance, offering personalized solutions tailored to your specific needs and ensuring that your data stays safe and secure. ATYXIT bundles in enterprise-grade cyber security solutions into all Managed IT Services plans and builds up the cyber security of your business piece by piece.

Lack of Personalized Attention

In a sea of clients, it’s easy for businesses to get lost in the shuffle when working with giant IT providers. Instead of receiving personalized attention and customized solutions, businesses often find themselves treated as just another account number and stream of revenue. Local IT providers, on the other hand, offer a more personal touch, taking the time to understand your unique challenges and goals and delivering solutions that are tailored to your specific needs and that evolve with your business.

In conclusion, while giant IT providers may offer scale and convenience, they often come with a host of hidden drawbacks that can outweigh the benefits. From increased costs and lackluster support to limited availability of local technicians and privacy concerns, there are plenty of reasons to opt for a local IT provider such as ATYXIT instead. By choosing a provider that is invested in your success and deeply rooted in your community, you can ensure that your business receives the personalized attention and support it deserves. So before you sign on the dotted line with a giant corporation, consider the true cost of convenience and make an informed decision that’s right for your business and your employees.

ATYXIT is a security-focused Business IT Solutions Provider. We excel in supporting and evolving company networks. Our technical support, technology consulting, project management, cyber security and IT strategy services make us the ideal IT resource for local small and medium sized businesses.

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